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Florida » Orlando

SimpliSafe

(3 Reviews)
390 N Orange Ave, Orlando, FL 32801, USA

SimpliSafe is a business providing services in the field of Point of interest, Establishment, . The business is located in 390 N Orange Ave, Orlando, FL 32801, USA. Their telephone number is +1 407-401-7568.

Contacts

Category: Point of interest, Establishment,
State: Florida
Address: 390 N Orange Ave, Orlando, FL 32801, USA
Zip code: 32801
Phone: (407) 401-7568
Website: http://simplisafe.com/home-security-orlando-fl
Opening hours
Monday:9:00 AM – 6:00 PM
Tuesday:9:00 AM – 6:00 PM
Wednesday:9:00 AM – 6:00 PM
Thursday:9:00 AM – 6:00 PM
Friday:9:00 AM – 6:00 PM
Saturday:Closed
Sunday:Closed

Location & routing

SimpliSafe is located in Orange County of Florida state. On the street of North Orange Avenue and street number is 390. To communicate or ask something with the place, the Phone number is (407) 401-7568. You can get more information from their website.
The coordinates that you can use in navigation applications to get to find SimpliSafe quickly are 28.5470657 ,-81.3802107

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Customer Ratings and Reviews

  • Rosalie Vega

    (February 24, 2021, 7:00 pm)

    I called today to cancel my service because the rep that I had gotten was horrible so she decided to transfer me over to disconnect my service and that’s when I met my angel Jasmine she is wonderful I wish I knew where you work so I could send you a bouquet of flowers because you deserve it I didn’t want this to go unnoticed. She made me stay with the company and gave me an alarm that actually worked thank you so much Jasmin I really hope you get this complement because it’s important to me that you know how happy you made me this evening thank you so much. Jasmin is definitely the MVP. Rosalie.

  • Richard Kazares

    (February 10, 2021, 5:00 pm)

    This review is for the alarm system, not the building or location.
    I purchased a Simplisafe Alarm system for my 7,000+ Sq. Ft. home in Florida. I purchased it directly from SImplisafe, along with their monitoring service, for which I received a very welcome up front cost discount.

    The system, besides the base device, keypads, and remote alarm, consisted of 36 sensor devices, which were distributed between door sensors, glass break, and motion sensors. The bonus camera was also welcomed into the system.

    The system was purchased for fully replace an older, ADT system which was having multiple problems and was difficult to repair - as well as approaching obsolescence. While not a computer novice, I certainly have never worked on an alarm before.

    At this point, which is only a few days after installing the system, all I can say is that I am still pleasantly surprised about all its capabilities, features, and best of all - I did the entire installation, without faults or problems in less than 3 hours from opening the box, until the last sensor was recognized by the base.

    The settings flexibility was excellent, the quality of build, in my opinion was also excellent, the integration to Alexa and Google Home was trivial (meaning quick and easy), and a pleasant surprise was the system directly integrates with August locks - of which I also had one.

    Simplisafe capabilities as well the seamless integration into all of my existing smart home products really hit it out of the park..

  • Bill Stovall - gMail Home

    (December 9, 2020, 7:57 pm)

    Contacting Support this morning I was surprised to learn, for Support to access my account and/or help me, they wanted my Safe word.

    This is completely different from other security companies I have worked with including the ones at our offices. I understand the need to verify and authorize an account holder, but I do not believe using the Safe word is the proper way to do this, it is why it is called a Safe word and this is something we stress to our employees.

    In addition, it was also surprising to learn there is no way to rotate the camera view orientation on the SimpliSafe app or Website. This is has been a standard feature on most security camera applications/browsers, even the very cheap IP cameras I have worked with and is usually just a setting in the app and not a physical rotation of the camera around the mounting hardware thus allowing me to install my SimpliSafe camera upside down under the house eave outta sight and provide the proper orientation when viewing it on the phone app. I hope this overlooked option is corrected in a future update.

    The system was simple to set up as advertised, the adhesive strips were a bit weak, the key pad fell off within minutes so I used the included screws on it and the siren to ensure they were secured properly. I did notice there were no instructions on pairing the included and additional key fob I ordered in the startup manual, at least I could not find it listed with all the other hardware options however it was straight forward after realizing the red band on the end is actually a button.

    Overall, a good experience, support replies to emails and if further updates allow the system to integrate better with home automation i.e. Alexa / Google (Nest) that allow the cameras to be viewed on the Fire TV, etc. such as the Hello Doorbell camera does now this will be great and a big win for SimpliSafe.

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